From Our Clients

“First large claim in more than 25 years as a policyholder. The claims staff were very professional in their communications and very helpful. The claim was resolved in less than three weeks following my accident. We are extremely pleased with ISU and the staff at Safeco!”

- Long-Time ISU Client

“Pearl Navarro is always friendly and helpful and willing to do research to compare policies to help me save on premiums. If my renewal policy rates increase, she explains the reasons why in a clear and understandable manner. I've worked with her for years and hope to continue for a long time to come.”

- Personal Insurance Client

“You kept in touch with us! We are now living in Napa, CA in a retirement residence. You have helped us with our insurance needs in transferring from our home in Piedmont, CA.”

- Relocated Client

“Diane Kirsch responds very fast and is very knowledgeable.”

- ISU Client

“I find Pearl very helpful, available, and she works hard to get me the best insurance possible at the best price. She is clear, informative, and smart.”

- Personal Lines Client

“Cecilia West is the best insurance agent I have ever had - and I have had a few in my 62 years on the planet! Cecilia always takes the very best care of me and makes sure that I have the best coverage in every situation, from my car to my homes.”

- Erela Collins, ISU Client

“My agent Diane Kirsch responds quickly to any question I have and provides clear and thorough information. She has been my agent for many years and I would recommend her gladly to anyone who asks.”

- Long-Time Client

“Knowledgeable, friendly, and helpful. The service is great and we have choices presented to us to make the best decisions about our insurance coverage. We have been clients of ISU for a long time. Cecilia West has been the best agent we could have hoped for.”

- ISU Client

“When issues have come up, I always get a quick and thorough response.”

- Business Insurance Client